Shipping policy
At 7 Art Wonders, we strive to provide the best possible shopping experience for our customers. To ensure that your orders are delivered to you promptly and efficiently, we have developed the following shipping policy.
Free Shipping for All Orders
We are pleased to offer free shipping on all orders, with no minimum purchase required. We understand that shipping costs can be a significant expense for customers, and by offering free shipping, we hope to create a more enjoyable shopping experience for everyone.
Shipping Timeframe
Our standard shipping timeframe is 21 business days. However, please note that there might be occasional delays due to unforeseen circumstances, such as natural disasters, logistical issues, or high volume of orders during peak seasons. In such cases, the delivery time may be extended. We will do our best to keep you informed of any delays and will work diligently to ensure that your order is delivered as soon as possible.
Order Processing Time
Orders are typically processed within 1-2 business days. Please note that this does not include weekends or public holidays. Once your order is shipped, you will receive a confirmation email with your tracking information.
Shipping Carrier
We use reliable shipping carriers to ensure that your order reaches you safely and efficiently. The carrier responsible for delivering your order will depend on your location and the size of your order.
Tracking Your Order
Once your order has been shipped, you will receive a confirmation email containing your tracking number. You can use this number to track your package and get updates on the estimated delivery date.
International Shipping
Currently, we only ship to Australia, New Zealand, United States and United Kingdom. Please be aware that international shipments may be subject to customs fees, import taxes, or other charges upon arrival in your country. These charges are the responsibility of the recipient and are not included in our shipping fees.
Lost or Damaged Packages
If your package is lost in transit or arrives damaged, please contact our customer support team at support@7artwonders.com within 14 days of the estimated delivery date. We will do our best to resolve the issue and may offer a replacement or refund, depending on the circumstances.
Changes to Shipping Address
If you need to change your shipping address after placing an order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but we cannot guarantee that we will be able to update the address before the order is shipped.
Thank you for choosing to shop with 7 Art Wonders! We value your business and are committed to providing you with exceptional service. If you have any questions or concerns about our shipping policy, please do not hesitate to reach out to our customer support team.